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Sales Enablement Intern

frontends.work ✎
150000 - 200000 рубль
просмотры2
15:50 17.06.2024
Описание:

We invite the Sales Enablement Intern to join our Sales Enablement and Customer Service Team. In this role, you will be involved in all the most important sales & marketing business processes.

Responsibilities:

  • The SE Intern will support the Sales Enablement Trainings and Support team with:
  • Projects
  • Assisting with translations of content for user guides, surveys, newsletter communications
  • Assisting with survey creation, creation of user guides, documenting / process mapping
  • Assisting with data analysis
  • Assisting with the onboarding of other teams in the SE department to our new unified global ticketing system & collaborating closely with all stakeholders in the process e.g. IT, other SE departments

Daily Tasks:

  • Assisting with data updates in CRM system & user guides as required
  • Assisting with daily continued support to internal CRM users in Russia++ region on front-end processes & CRM systems, working closely with IT teams to create, submit and monitor tickets for issue resolution

Required Expertise & Skills:

  • Readiness to work from 30 to 35 hours per week (preferably between 10:00-18:30)
  • Experience using MS Office (Excel, Word, PPT, Outlook)
  • Level B1/B2 English
  • Customer oriented
  • Self-starter and ability to work independently and take initiative
  • Project and time management skills
  • Effective written and verbal communication skills
  • Team player
  • Focusing on result
  • Professionalism

Nice to have but not mandatory Expertise & Skills:

  • Experience and or knowledge of CRM systems and processes (Bitrix preferred)
  • JIRA
  • Confluence
  • Experience in SalesOps, BI or Sales Analysis
  • Ability to adapt to change quickly & positively
  • Basic to advanced SQL knowledge
  • Experience in technical briefings to IT/technical teams of business requirements
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